Xiaogan city sets up 24-hour hotline platform for citizens during outbreak

Xia Yan, a staff member of hotline platform "96120", sorts out call imformation to be reported to superior departments at office in Xiaonan District of Xiaogan, central China's Hubei Province, on Feb. 9, 2020. In a bid to curb the spread of the novel coronavirus, Xiaogan city in Hubei has set up a 24-hour hotline platform "96120" to listen to citizens' needs and help them get out of difficulties as quickly as possible. (Xinhua/Hu Huhu)