SAN FRANCISCO, Feb. 7 (Xinhua) -- Google said Thursday that it will suspend its high-speed internet service in Louisville, the largest city in the U.S. state of Kentucky, in mid-April after it has experienced challenges that have been "disruptive" to residents.
The service, which is part of Google Fiber program that was aiming to offer customers broadband internet service with speeds up to 1 gigabit (Gbps) via fiber-to-premises deployment, will come to an end on April 15.
Google Fiber said in a blog that its operation in Louisville was a failure after its plan to place fiber optic cable in very shallow trenches cut into sidewalks and streets proved to be disruptive to local residents.
"We're not living up to the high standards we set for ourselves, or the standards we've demonstrated in other Fiber cities," Google said.
Google has launched the Fiber project in several U.S. cities, and the first one was Kansas City where the high-speed internet service was made available in 2012. Louisville was one of the most recent cities included in the project, when Google brought the program to the city in 2017.
Google Fiber has agreed to offer two more months of free service to its existing customers in Louisville after it turns off its network in the city.